Welcome To Doji

• Available payment methods

  At Doji, we offer a range of convenient payment methods to make purchasing as easy as possible for our buyers. You can pay for your purchase using your preferred debit or credit card, or through your Apple or Google Pay accounts. We also offer Klarna as a payment method, which enables you to pay in installments or buy now and pay later. All our payment methods are provided by Stripe, our trusted payment service provider. This ensures that your transactions are safe, secure, and protFew readers

• How do I delete my Doji account?

  We appreciate you giving Doji a try and we're sorry to see you go. Your feedback is incredibly valuable to us as we continue to improve our platform for our users. If you have any suggestions or feedback, we would love to hear from you. Please feel free to send us an email at help@doji.co.uk and share your thoughts. If you wish to delete your account, it's a simple process on our website. Just follow these steps: Log in to your Doji Account Navigate to your Profile Click on the optioFew readers

• What can I do with a Doji account?

  Doji is a convenient mobile device marketplace that allows you to easily buy phones. Registering and opening a Doji account gives you access to the marketplace and allows you to start making offers on phones. Doji's My Account offers the following features: Edit Personal Details Manage Payment Methods Keep track of Active Bids View Trading History Access to Account StatementsFew readers

Doji Guarantee

• Terms of Use and Sale

  Terms and Conditions: https://drive.google.com/file/d/13ezenSklPqXFk1njTrD1swb65a3XxSli/view?usp=sharingFeatured

• What do each of the conditions mean?

  We take great care to provide clear and accurate descriptions of the condition of our products, and offer three different grading options to help you find the perfect device: Excellent Device fully tested and verified to be working perfectly; Device unlocked to any network; Battery health of at least 85%; Screen in pristine condition, with no marks in sight; Sides and back may have slightly visible micro scratches; Fully eligible for our 12-month warranty and 30-day return poliFew readers

• What is verified in the device?

  A comprehensive 52-point check is conducted to ensure that the device you receive matches its description on our platform. This check includes rigorous functional, security, battery, and cosmetic assessments. With this verification process, you can trust that the device you purchased is in top-notch condition.Few readers

• What is included in our Warranty?

  We stand behind the quality of our devices at Doji, and that's why all of our working handsets are covered by a 12-month warranty! The warranty covers any technical malfunctions that may arise during this period. Please note that our warranty does not cover physical or accidental damage such as water damage, loss, theft, or repairs carried out by a non-authorized party. Additionally, it does not cover non-refurbished devices, consumable parts such as batteries, charger cables, AC plugs, cosmetiFew readers

• What if the phone is not in the condition you expect?

  If you're dissatisfied with the condition of your phone, we offer a full reimbursement within 30 days of receiving the device. The return process is quick and easy when you access your Doji account through our website or mobile apps: Log in to your account Navigate to your profile and select "Buying History" Click on the order you wish to return and select "Details" Choose "I'd like to return" to initiate the process Once we approve your return, we'll provide you with a return labeFew readers

Orders & Delivery

• How long will delivery take?

  At Doji, we want to make sure that you receive your phone as quickly and safely as possible. To achieve this, we use tracked delivery via Royal Mail, which allows us to ensure that your phone is delivered securely and on time. We recognize the significance of a timely delivery for your phone, and we are committed to ensuring that your device reaches you promptly. Our goal is to have your order delivered within 5 business days starting from the purchase date. Ex.: if you make a purchase todaFeatured

• Where is my order?

  Thank you for choosing Doji's trading platform for your purchase. To keep you informed of your order's progress, we will send you all the tracking information via email. You can track the delivery adding your tracking number here: https://dojiuk.trackingmore.org/ If you need any further assistance, please do not hesitate to contact us at help@doji.co. We are always here to help you.Few readers

• How do I go about setting prices?

  At Doji, we understand that setting the right price can be challenging for both buyers and sellers. That's why we offer several tools and resources to make it easier. For buyers, we provide market data that can help inform your pricing decisions. We also offer data on previous purchase prices that have occurred within Doji, giving you a better understanding of what others have paid for similar phones. If you're a buyer, you can click on the "Make an Offer" button to set the price you want to pFew readers

• What are the Best Bid and Best Ask Prices?

  Making an Offer and Placing an Ask allows both the buyer and seller to have control over the price they are willing to pay or receive for a phone. Make an Offer allows the buyer to submit a price they are willing to pay for the phone. The Buy Now price is the lowest Asking Price/Best Ask set by the seller. Placing an Ask is a feature that lets the seller set the price they want for their phone. Sell Now means that the seller is willing to accept the Highest Offer/BestFew readers

• What are the delivery fees?

  If Buying a Phone Great news! We offer free delivery for all phone purchases.Few readers

• What can I do if my order is wrong or damaged?

  If you're not satisfied with your phone purchase, you can easily initiate a return and receive a refund within 30 days. Our website and mobile apps make the process simple: Log in to your account Navigate to your profile and select "Buying -Processing" Click on the order you wish to return and select "Details" Choose "I'd like to return" to initiate the return process Once we receive and verify the phone, we'll promptly proceed with either a replacement or refund.Few readers

• What is Highest Buy Price and Lowest Selling Price?

  At Doji, we believe in giving our buyers and sellers the freedom to set prices as they see fit. When you buy or sell a phone on our platform, you'll see two important price points: the Buy Price and Sell Price. Buyers have the power to set the Highest Buy Price, which is visible to all sellers as the Sell Now Price. This means that anyone can adjust their offer in real-time to become the highest bidder and increase their chances of having their offer accepted. If you notice that prices are loweFew readers

• How can I change my delivery?

  At our company, we entrust Royal Mail as our primary courier to ensure the safe delivery of your order. We offer a range of convenient delivery options to accommodate your needs, including changing the delivery date, requesting to leave the parcel at a secure location at the delivery address, having it delivered to a neighbour, or picking it up at a Royal Mail depot. To make any necessary amendments to your delivery preferences, simply visit Royal Mail's website and use your Tracking Number toFew readers

Returns & Refund

• How do I make returns and request a refund?

  If you're not satisfied with your phone purchase, you can easily initiate a return and receive a refund within 30 days. Our website and mobile apps make the process simple. Find below a video of a step-by-step on how to initiate the return process: Once we receive and verify the phone, we'll promptly proceed with either a replacement or refund.Few readers