What is the Delivery Policy?
Delivery Policy
We offer tracked delivery using Royal Mail for all purchases, with an expected delivery time of up to 5 working days from the date of purchase.
At present, we only deliver to mainland UK and cannot accept orders from other locations. However, we will update our customers if this changes in the future.
Delivery Fees
Recorded delivery to mainland UK is free for all buyers.
Tracking Details
Once you make a purchase, you will receive a notification in your Doji account and to the email associated with your account. This notification will contain all the relevant details of your purchase, including the tracking information.
Checking Delivery Status
You can check the status of your delivery by clicking on the link provided in your notification email or by visiting the Royal Mail tracking website and entering your tracking number.
Need Help?
If you have any questions or concerns about your delivery, please don't hesitate to contact our customer service team at help@doji.co.uk or by sending a message through our contact form. We are always happy to assist you.
We offer tracked delivery using Royal Mail for all purchases, with an expected delivery time of up to 5 working days from the date of purchase.
At present, we only deliver to mainland UK and cannot accept orders from other locations. However, we will update our customers if this changes in the future.
Delivery Fees
Recorded delivery to mainland UK is free for all buyers.
Tracking Details
Once you make a purchase, you will receive a notification in your Doji account and to the email associated with your account. This notification will contain all the relevant details of your purchase, including the tracking information.
Checking Delivery Status
You can check the status of your delivery by clicking on the link provided in your notification email or by visiting the Royal Mail tracking website and entering your tracking number.
Need Help?
If you have any questions or concerns about your delivery, please don't hesitate to contact our customer service team at help@doji.co.uk or by sending a message through our contact form. We are always happy to assist you.
Updated on: 10/03/2023
Thank you!