All Doji working handsets are covered by our 12-month Warranty!
The warranty covers all technical malfunctions, but DOES NOT support physical damage, accidental damage such as water damage, loss, theft or repairs such as screen replacements by a non-authorised party. This warranty DOES NOT cover: any non-refurbished device; consumable parts, such as batteries, charger cable, AC plug; cosmetic damage, including but not limited to scratches, dents, broken screen, or broken case; damage caused by use with another product; damage caused by operating the product outside the Manufacturer guidelines (e.g. Apple, Samsung, Google and others); accidental damage such as water.
If the fault is covered under the warranty policy then the customer will be sent a Self addressed envelope by Customer Services. Just reach out to our Customer Service at firstname.lastname@example.org or send a message through our contact form to let us know.