How do I make returns and request a refund?

If you're not satisfied with your phone purchase, you can easily initiate a return and receive a refund within 30 days. Our website and mobile apps make the process simple. Find below a video of a step-by-step on how to initiate the return process:




Once we receive and verify the phone, we'll promptly proceed with either a replacement or refund.

Updated on: 19/09/2023