What do each of the conditions mean?

We take great care to provide clear and accurate descriptions of the condition of our products, and offer three different grading options to help you find the perfect device:

Excellent

Device fully tested and verified to be working perfectly;
Device unlocked to any network;
Battery health of at least 85%;
Screen in pristine condition, with no marks in sight;
Sides and back may have slightly visible micro scratches;
Fully eligible for our 12-month warranty and 30-day return policy.

Very Good

Device fully tested and verified to be working perfectly;
Device unlocked to any network;
Battery health of at least 83%;
Screen may have micro scratches, invisible if the device is held at arm's length or when the display is on;
Sides and back may have small scratches, but no scuffs, dents or cracks;
Fully eligible for our 12-month warranty and 30-day return policy.

Good

Device fully tested and verified to be working perfectly;
Device unlocked to any network;
Battery health of at least 83%;
Screen may have small scratches, visible if holding the device at arm's length, but invisible in normal use when the display is on;
Sides and back may have small scratches and minor scuffs and chips visible, but no dents or cracks;
Fully eligible for our 12-month warranty and 30-day return policy.

Updated on: 27/07/2023